ZIK Order Assistance

We are here for you!

If you need assistance or have any questions regarding your past or future orders, please do not hesitate to contact us. Our customer support team is ready to help you every step of the way on your purchasing journey.

Call our Customer Support and we will reply immediately!

We are at your disposal to provide detailed information on products, shipping, returns and much more. Do you want to follow the status of your shipment? Or do you simply need advice on which product to choose?
Call 📞 0883950582 , we are here for you.

*Our customer support responds Monday to Friday, 9:30 am to 6:00 pm.
Alternatively, for any information you can write to us by email at the following address: ordini@zikhome.it

Assistance From Italy for Italy

We are proud to be an Italian company and to provide assistance directly from Italy. We know your needs and are here to meet them. Speak to us in Italian, without external intermediaries.

After-Sales Support

Our commitment to you doesn't end with your purchase. We offer full after-sales support. If you have any questions or need assistance even after receiving your product, please do not hesitate to contact us.
We are here to make your shopping easier and ensure that every experience with us is a positive one. Please feel free to get in touch with our customer support team on 0883 950582 . We are ready to listen to you and solve any of your needs.

Coupon Codes and Promotions

Below, you will find important information on how to use discount codes and participate in our promotions.

Coupon codes received via the Thankyou Card or by subscribing to our newsletter are valid exclusively for subscribers to the ZIK home newsletter. For the coupon code to be valid, make sure to log in to the reserved area before completing the order.

Coupon codes are valid only once and can be used for orders over €100.

Terms of Use:

Coupon codes cannot be combined with each other. However, they can be combined with any discounts or promotions already set directly on the product.

Make sure to enter the coupon code during the checkout process, before confirming your order. Once the order is confirmed, it will not be possible to apply further discounts. Discount codes have a specific expiration date. Always check the validity date indicated on the coupon or in the promotion communication.

ZIK home reserves the right to modify or withdraw discount codes at any time without notice.

Promotions , including percentage discounts, special offers and bundles, are subject to specific terms stated during the promotion. Promotions are valid only for the specified period and cannot be applied beyond the expiration date.

ZIK home reserves the right to modify or discontinue promotions at any time without notice.

Some promotions may require the use of a promotional code during checkout, while others will be applied automatically.

General conditions:

Promotions cannot be combined, unless otherwise specified.

Discount codes and promotions are not retroactive and cannot be applied to orders already placed; they are not transferable and cannot be converted into cash; may be subject to quantity limitations or usage restrictions, such as only applying to certain products or categories.

In the event of returning a product purchased with a discount, the refund will be calculated based on the price actually paid.

ZIK home reserves the right to revoke or modify discount codes or promotions in the event of improper or fraudulent use.

Company information

Operational headquarters: Contrada Curatoio, 30H industrial area. - 76125 Trani (BT), Italy
Registration in the business register, tax code and VAT number: 07940510725 - REA: BA-592833 - Share capital: 10,000.00 euros fully paid
Tel: +390883950582 - Email: ordini@zikhome.it