ZIK Order Assistance

We're here for you!
If you need assistance or have questions about your past or future orders, please do not hesitate to contact us. Our customer support team is ready to help you every step of the way.

Call our Customer Support and we will answer you immediately!

We are here to provide you with detailed information on products, shipments, returns and much more. Do you want to track the status of your shipment? Or do you simply need advice on which product to choose?
Call 📞  0883950582 , we are here for you.

*Our customer support is available from Monday to Friday, 9:30 am to 6:00 pm.
 Alternatively, for any information you can write to us by email at the following address:  orders@zikhome.it

Assistance From Italy to Italy
We are proud to be an Italian company and to provide assistance directly from Italy. We know your needs and we are here to satisfy them. Speak to us in Italian, without external intermediaries.

After-sales support

Our commitment to you does not end with your purchase. We offer full after-sales support. If you have any questions or need assistance even after receiving your product, please do not hesitate to contact us.
We are here to make your shopping experience easier and ensure that every experience with us is a positive one. Please feel free to contact our customer support team at 0883 950582. We are ready to listen to you and resolve any of your needs.

Coupon Codes and Promotions

Below, you will find important information on how to use discount codes and participate in our promotions.

THE coupon codes received via the Thank you Card or by subscribing to our newsletter are valid exclusively for ZIK home newsletter subscribers. In order for the coupon code to be valid, make sure you log in to the reserved area before completing the order.

THE coupon codes They are valid only once and can be used for orders over €100.

Terms of Use:

THE coupon codes cannot be combined with each other. However, they can be combined with any discounts or promotions already set directly on the product.

Make sure you enter the coupon code during the checkout process, before confirming your order. Once the order is confirmed, no further discounts can be applied. Discount codes have a specific expiration date. Always check the validity date indicated on the coupon or in the promotion communication.

ZIK home reserves the right to change or revoke discount codes at any time without notice.

The promotions , including percentage discounts, special offers and bundles, are subject to specific terms indicated during the promotion itself. promotions are valid only for the specified period and cannot be applied beyond the expiration date.

ZIK home reserves the right to modify or discontinue the promotions at any time without notice.

Someone promotions may require you to use a promotional code during checkout, while others will be applied automatically.

General Conditions:

The promotions They cannot be combined unless otherwise specified.

Discount codes and the promotions are not retroactive and cannot be applied to orders already placed; are not transferable and cannot be redeemed for cash; may be subject to quantity limitations or restrictions on use, such as applicability only to certain products or categories.

In case of return of a product purchased with a discount, the refund will be calculated based on the price actually paid.

ZIK home reserves the right to revoke or modify the discount codes or the promotions in case of improper or fraudulent use.

About the company


Headquarters: Contrada Curatoio, 30H industrial area - 76125 Trani (BT), Italy
Company registration, tax code and VAT number: 07940510725 - REA: BA-592833 - Share capital: 10,000.00 euros iv
Tel: +390883950582 - Email: ordini@zikhome.it